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alooola support

Everything you need,
in one place.

Short walkthroughs for every part of the app, written down and shown on screen. Start with the five-minute setup, or jump straight to what you came for.

What alooola does, end to end. 47 seconds, no sound.

Getting started​

First-time sign in

If alooola established your account, sign in with the temporary password provided by email.

Open an accountVideo

Establishing alooola yourself: create a login and open an Individual account, Traditional IRA, or Roth IRA.

Link a bankVideo

Connect a bank through Plaid so you can move money in and out.

Account & login

Face ID, passwords, and keeping your profile details current.

Moving money​

Deposits & withdrawalsVideo

One-time deposits, withdrawals, and setting up recurring investing.

Transfer outside accountsVideo

Move a brokerage or retirement account from another firm into alooola.

Connect your 401(k)Video

Link your employer plan so it sits alongside everything else.

Your accounts​

App overviewVideo

Net worth, balances, allocation, and what sits inside each account.

Account settings

Transactions, documents, banking, and the portfolio each account follows.

Beneficiaries

Name who inherits each account, and keep it current.

Invite a spouse

See each other's accounts, read-only, and plan as a household.

Tracking & planning​

Spending insightsVideo

Connect a bank and see where your money goes, categorised month by month.

Retirement planningVideo

Project your balance, then test what actually moves it.

What alooola does​

  • Opens Individual, Joint, and retirement accounts, Traditional and Roth IRAs
  • Builds and manages a diversified portfolio matched to your goals and risk
  • Funds and tracks everything from your phone, including recurring deposits
  • Monitors and rebalances automatically, so you are not doing it by hand

alooola is a fiduciary and an SEC registered investment adviser. Fees are shown in plain language before you invest, and there are no commissions on trades.

Further assistance​

If you cannot find what you need here, our team is available directly.

You may also wish to review the FAQ, which covers fees, security, withdrawals, and how portfolios are managed through market declines.