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Signing in for the first time

If you received an email from alooola containing a temporary password, your account has already been established on your behalf.

Please do not create a new account

Registering again creates a second, empty account with no connection to the assets we manage for you. Sign in with the email address and temporary password provided in that message.

What to do​

  1. Download the mobile app

    Search the App Store or Google Play for alooola, or use the link provided in the email.

  2. Sign in with your temporary password

    Select Sign In on the first screen. Use the email address the message was sent to, and enter the temporary password exactly as it appears. It is case-sensitive, so copying it directly avoids a transcription error.

  3. Set a permanent password

    Once signed in, go to Profile → Security and create a password known only to you. We recommend doing this immediately, as the temporary password was transmitted by email.

  4. Establish your monthly deposit

    Select the account you wish to fund, tap Deposit at the bottom of the screen, and follow the prompts. Full walkthrough: Deposits and withdrawals.

If you were previously an alooola client​

Your accounts have moved to the new platform, and everything we manage for you is now in one place.

Your recurring deposit must be re-established

Any monthly deposit you had on the previous platform will not transfer automatically and must be set up again. This is also an opportunity to revise the amount. See Deposits and withdrawals.

If the temporary password is not accepted​

  • Check for a more recent email. If your login was reissued, only the most recent password remains valid.
  • Copy and paste the password. It is case-sensitive and combines letters, numbers, and hyphens.
  • Confirm the email address. Sign in with the address the message was sent to, rather than another address you may use.
  • If it still is not accepted, reply to the email or write to support@alooola.com and we will reissue it.

Please do not use Forgot password before your first sign-in. Request a new login from us instead.

Viewing your accounts on the web​

Your accounts can be viewed on the alooola website, but the website is read-only. Deposits, withdrawals, and changes to a recurring deposit must be made in the mobile app or by contacting us.