---
title: "alooola Help Center"
description: "Short answers about the alooola app. Signing in, adding money, your accounts, documents, planning, and how to reach a person."
url: https://support.alooola.com/
docs_index: https://support.alooola.com/llms.txt
---

# alooola Help Center

> Short answers about the alooola app. Signing in, adding money, your accounts, documents, planning, and how to reach a person.

Short, plain answers about the alooola app. Pick a topic below, or [contact us](/contact) and a person will help.

## Getting started

- [Sign in for the first time](/sign-in)
- [Open an account](/getting-started)
- [Find your way around the app](/your-accounts)

## Adding and moving money

- [Link a bank](/link-your-bank)
- [Deposits and withdrawals](/fund-your-account)
- [Transfer an account from another firm](/account-transfers)
- [Connect your 401(k)](/connect-401k)

## Your accounts

- [Your returns and holdings](/account-performance)
- [Account settings](/account-settings)
- [Beneficiaries and trusted contacts](/beneficiaries)
- [Share your accounts with your spouse](/invite-your-spouse)
- [Joint accounts](/joint-accounts)

## Documents

- [Statements and tax forms](/statements)
- [Document Vault](/document-vault)

## Planning and spending

- [Your retirement plan](/retirement-planning)
- [Altitude](/altitude)
- [Spending](/spending)

## Profile and security

- [Sign-in, Face ID and passwords](/account-login)
- [Your profile and details](/profile)
- [Security and privacy](/security)

## Help

- [Frequently asked questions](/faq)
- [Contact us or book a call](/contact)

## What does alooola do?

alooola is an SEC registered investment adviser. In the app you can:

- Open an Individual, Joint, Traditional IRA or Roth IRA account
- Choose a portfolio strategy, which we build and manage for you
- Add money once or on a schedule, and withdraw it
- See your accounts, your 401(k) and your spending in one place

Video: a tour of the app, 47 seconds, no sound. The list above covers the same ground.

## How do I reach a person?

Email [support@alooola.com](mailto:support@alooola.com) or call [484-275-5525](tel:+14842755525), Monday to Friday, 9am to 5pm ET.
